Shipping policy
📦 Order Processing Time
All orders are processed within 24–48 hours after being placed.
Processing time includes:
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Order verification
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Quality check
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Packaging
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Dispatching the order
Orders are not processed on weekends or holidays.
🚚 Shipping Time
Once your order has been processed and shipped, the estimated delivery time is:
6–8 business days
Shipping times may vary depending on:
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Your location
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Customs clearance
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Local courier delays
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High-demand periods (holidays, sales, etc.)
🌍 Shipping Locations
We currently ship to the United States.
If your country is not available at checkout, we do not offer shipping there at this time.
📬 Tracking Information
A tracking number will be emailed to you once your order has shipped.
Please allow 1–2 days for tracking information to update in the system.
❗ Delays and Other Considerations
While we do our best to ensure timely deliveries, delays may occur due to:
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Weather conditions
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Carrier issues
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Customs inspections
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Peak season volumes
If your order exceeds the estimated delivery window, feel free to contact us.
📞 Contact Us
For questions about shipping or order status, you can reach us at:
👉 info@getmoomly.com
We’re always happy to help!